Showing posts with label Management. Show all posts
Showing posts with label Management. Show all posts

Wednesday, 1 March 2017

More Philosophy On Leadership

As a former business owner with operations in many states, I'd say I have a decent handle on the definition of leadership; what it is and what is supposed to do. Yet, I am often reminded that "Leadership" has become a catch-all term, which is too bad, we are all too quick to label things leadership or proclaim the need for leadership. Some describe what they call "leadership" and when you look closely it looks more like; how to con humans into doing things you want them to do, akin to that famous saying: "Diplomacy is the Art of Letting Others Get Your Way."
Not long ago, I talked with a Floridian Author of multiple books on leadership. I must say; I am impressed with his sincerity, ethical base, stick-to-it-ness, character and truth seeking - that's pretty rare. Every once in a while someone comes along, and you just think to yourself - wow, good job.
There is a good book titled; "Outliers" perhaps you've read it, one thing I've found is that just because someone is good at something, doesn't mean they will make a good coach, instructor, mentor, or leader. Some would say true leaders are a lot like coaches, yes, there is some of that in leadership, others say it is how you project yourself that gives people confidence in themselves when you tell them; "You Can Do This" which is also a component of leadership (Read About: General Patton and leadership), some say leadership is all about communicating a vision or mission statement - true, that too, getting someone to seize on an idea or brand, to stand for something larger than themselves, to give 110% and expect to win, play on a team and persevere.
And, with that said there are all types of leaders - you have the fearless leader, and you have introverted leaders, you have people who've been thrust into leadership positions merely for leading by example. There are administrative leaders, and so many variations on each type. Sometimes the style of leadership matters, just as the corporate culture matters, or the mindset of a sports team or perhaps the micro-teams in business units (Read: The World On Time by Fred Smith FedEx Founder).
Knowing your limits is also a key to good leadership, however, if we want those who follow to believe that there are no limits - then we need to be careful both how we see our own limits by quantifying them; and, how we communicate such a mental limit to them.
Regarding leadership as a whole, one thing they teach in the Military (West Point, Annapolis for instance) is that to be a good leader you must first be a good follower. Thus, we should be giving more emphasis to followership right? Another interesting point is one of respect. A leader who is not respected makes a lousy leader, and can actually be dangerous to the cause whatever that cause may be.
Some say that "Leadership comes from a barrel of a gun" Mao said that, and perhaps a Machiavellian Prince might also; aka: "It's best to be loved and respected, but if you can't do that, the second best is to be feared and respected." The challenge with being loved and respected is that the leader falls into a trap of promises to all, at the cost of the mission or goals - socialist populist leadership for instance, keep promising everyone everything to be loved, until one day it becomes obvious that "you've run out of other people's money to spend" (Margaret Thatcher said that). Glad to make you think today.

Why Is Sales Training Important for Your Business?

Most of the organisations think it to be an unnecessary expense when it comes to training. However, the fact is that sales training programs can help your organisation make great benefits. Such programs will be invaluable for your both you employees and business. To get maximum ROI, you can invest in some better courses from some well-known sales training companies.
Still wondering how beneficial will these courses be for your business? Here are the 3 invaluable benefits that you can derive:
1. Increased sales
What can be better than generating more sales for your organisation? An effective sales training will help in generating more sales and maximize profit. How? The course will take a complete account of the sales cycle and its processes and will give your sales team a better understanding of the process. This will in return help your team to convert the leads generated into actual sales.
A reputable training consultancy will help your team to get the necessary knowledge and skills for doing better business and making more profits.
2. Improved customer service
Do you know that sales and customer service are integrally linked? Just like you, many other sales professionals and business owners are not aware of it. Therefore, when you opt for sales training or skill development training courses, your team will develop the skills to communicate better. Communicating better with the customers will help the customers respond more positively.
Your customers give many verbal and non-verbal signals that most of the sales professionals do not pay attention to. Training will help your sales team to understand the customers' needs, their reactions better and will help them to react accordingly.
3. Up-selling and cross-selling
To maximize your sales, it is important for your sales team to gauge the purchase habit of your customers. Training from some renowned sales training companies will help them to understand the needs of the customers and then offer them products or services accordingly that will meet their needs.
Armed with the required knowledge and skills, your sales team will first create the need in your customers and then offer products and services that will fulfil their needs. This will make the customers happy and will increase your sales and profits.
There are many more benefits that your organisation can enjoy from training. However, you need to select the best sales training consultancy that can cater to your organisation's needs.